Cheapflights Media (USA) Inc., which publishes Cheapflights.com, has created this privacy statement in order to demonstrate our firm commitment to user privacy. The following discloses our information gathering and dissemination practices for Cheapflights.com, as well as e-mail newsletters. It is important for you to understand what information we collect about you during your visit and what we do with that information.
1. Personal Information Collection and Use
We do not collect personally identifiable information about you, except when you provide it to us. For example, if you submit an inquiry to us, sign up for our weekly newsletters or a sweepstakes on Cheapflights.com, you may be asked to provide certain information such as your contact details (name, e-mail address, mailing address, etc.).
We may retain other companies and individuals to perform functions on our behalf. Examples include, without limitation, customer support and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.
In addition, we may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal proceeding or governmental request.
2. E-mail addresses
We do not want you to receive unwanted e-mail from us. We try to make it easy to opt-out of any service you have asked to receive. If you sign-up to our e-mail newsletters we do not sell, exchange or give your e-mail address to a third party.
E-mail addresses are collected via the Cheapflights.com Web site, co-registration partners and third-party marketing lists and promotions. Users have to physically opt-in to receive the Cheapflights.com newsletter and a verification e-mail is sent. Cheapflights is clearly and conspicuously named at the point of collection.
Cheapflights uses e-mail addresses to send its weekly newsletters and occasional mailings to assist in market research.
We sometimes run sweepstakes with our partners and sweepstakes entries may require you to provide an e-mail address. These e-mail addresses may be shared with the partner running the competition. We try to make it very clear when this is the case and we have no responsibility for subsequent use or distribution of e-mail addresses by our partners.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by e-mailing us at firstname.lastname@example.org. Alternatively, please visit http://www.cheapflights.com/email-newsletter/unsubscribe/ to be removed from future communications.
The security of your personal information, including your e-mail address and zip code, is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during registration and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however. Therefore, though we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security on our Web site, please visit our "Contact Us" page and a designated Cheapflights correspondent will respond to your query.
If we decide to change our e-mail practices, we will post those changes to this privacy statement, the homepage, and other places we think appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to our e-mail practices, we will notify you here, by e-mail, and by means of a notice on our home page.
3. Access to Personally Identifiable Information
If your e-mail address changes, or if you no longer desire our service, you may correct, update, delete or deactivate your details by visiting the Contact Us page at http://www.cheapflights.com/help/contact-us/.
4. Tracking Technologies
Tracking technologies are set up via the Cheapflights newsletter to monitor open and click performance. Cookies are only used once a user enters the Cheapflights.com Web site in order to identify, discriminate and count the unique users visiting our Web site.
5. Log Files
Cheapflights.com records details of individual accesses to its Web pages. This information may include details of Internet IP addresses and browser types. We use this information to provide a more relevant site for you. In addition, we use your IP address to help diagnose problems with our server, and to administer our Web site. Access by third parties to full log files may be allowed under controlled circumstances for the purposes of auditing. Abstracted log information not showing individual's actual Internet addresses is provided to third parties.
Cookies may be placed in your browser by a third party advertising network or company that helps deliver the ads you see online. These "third-party cookies" may be used to create a profile about your online activities and deliver ads tailored to your interests. If you prefer not to have online advertising tailored to a user interest profile, you may opt out at any time by visiting the Network Advertising Initiative at networkadvertising.org/managing/opt_out.asp. This uses a cookie that blocks the use of any kind of targeting methodology. Once the opt out cookie is placed in the user profile all 3rd Party tracking and targeting methodologies participating in the scheme are rendered inoperative. We absolutely do not utilize cookies, pixels or any other method of tracking or targeting when the opt out cookie is present in a user profile. Please note that as with any cookie, if you delete your cookies, change browsers, or use a different computer, you will need to opt out again.
7. Third Party Sites and Booking Tools
Cheapflights.com does not sell travel products or services, but directs you to third party Web sites that do. These sites may collect personally identifiable information from you, such as your name, address, credit card details or details pertaining to other methods of payment. These sites may have their own privacy policies which will govern how such sites use and share your personally identifiable information. In addition, Cheapflights.com displays third party booking tools. When you utilize these third party booking tools, you are subject to the terms, conditions and privacy policies of those third parties.
8. Third Party Advertisers
The advertising banners and other forms of advertising appearing on this Web site are sometimes delivered to you, on our behalf, by a third party. In the course of serving advertisements to this site, the third party may place or recognize a unique cookie on your browser. For more information on cookies, you can visit www.cookiecentral.com.
9. Business Transfers
As we continue to develop our business, we might sell certain aspects of our entities or assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on Cheapflights.com you agree that your data may be transferred to such parties in these circumstances.
10. Notification of Changes
We have taken great measures to ensure that your visit to Cheapflights.com is an excellent one and that your privacy is respected. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail via our Feedback link or by writing to the following address:
Cheapflights Media (USA) Inc.
Ten Post Office Square
Suite 1000, Tenth Floor
Boston MA 02109
We use the sharethis widget on this site to allow our users to tell their friends about the site, by allowing them to send a onetime email within the widget, inviting their friend to visit site. We do not have access to any of the Personal Information collected within this widget. We also use the sharethis widget to allow users to log into their third party social networking accounts and share a link to cheapflights with their friends.
Updated: September 2011