Customer Proprietary Network Information (CPNI) is information that AT&T and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
We use your CPNI to offer you additional services of the type you already purchase from AT&T. We also may use your CPNI to offer you products and services, packages, discounts and promotions from the AT&T companies, such as High Speed DSL Internet access, wireless service and U-verse TV services, which may be different from the types of services you already purchase.
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at the customer service phone number located on your AT&T telephone bill or one of the following numbers:
Restricting our use of your CPNI for marketing purposes will not affect the provision of any AT&T products or services to which you subscribe, nor will it eliminate all types of AT&T marketing contacts.
AnyWho — Please follow the opt-out instructions to remove your residential phone number from the AnyWho Web site.
AT&T Internet Services — Customers can manage newsletter subscriptions or other e-mail communications from Yahoo! by modifying their AT&T Yahoo! Marketing Preferences.
AT&T will maintain a company-specific (Internal) Do Not Mail (DNM) list of existing and prospective residential customers who request not to receive any AT&T marketing materials via US Postal Mail.' + '
AT&T will not share or disclose DNM information with any third party other than AT&T vendors responsible for direct mail marketing on AT&T’s behalf.
Notifications and other non-solicitation mail pieces are exempt from this Consumer Marketing Residential DNM Policy.
AT&T reserves the right to discontinue this Consumer Marketing Residential DNM policy, and may cease accepting DNM requests or otherwise modify this Consumer Marketing Residential DNM policy.
Let\'s start with what we mean when we use the word "cookie" and other related terms:
Most browsers will allow you to delete, disable and choose what cookies can be placed on your computer. If you want more information about controlling cookies, visit aboutcookies.org.
You have choices about how your information is collected and used, both by AT&T and other companies. That includes "opting out" of some programs, setting privacy preferences, and unsubscribing from certain kinds of emails or letters. We\'ve listed your choices below.
Please keep in mind that in some cases, your choice will be linked to the specific phone, computer or web browser you\'re using, because that\'s how we know it\'s you. This means that in some cases, if you opt out of a program or service and then change computers or Web browsers, or clear or erase the digital "cookie" that lets us know you opted out, you\'ll need to perform the opt-out procedure again.
We may use services provided by analytics companies to obtain information about website performance and how you use our mobile applications and other products and services. We will provide links and other information related to the opt-outs that some of those providers make available to you.
Your privacy is important to AT&T Home Entertainment (AT&T) and Echostar Satellite L.L.C. ("Echostar"-) (collectively "we" or "us"). We carefully ensure the confidentiality of each customer\'s account information. All AT&T and Echostar employees are specifically required to comply with legal requirements and their respective company policies relating to the privacy of communications and the security and privacy of customer records. Employees who fail to meet any of these policies may be subject to disciplinary action, including but not limited to dismissal.
AT&T | DISH Network Customer Account Information includes, but is not limited to: customer name, address, telephone number email address, demographic Information and AT&T | DISH Network billing, payment, transaction and programming Information. This Information is collected both during initial ordering and throughout the service relationship, including through interactive television transactions on AT&T | DISH Network.
We share AT&T | DISH Network Account Information with each other and with our affiliates. We and our affiliates use AT&T | DISH Network Customer Account Information to monitor quality of service and to provide service. We can identify you based on your receiver. We may use this ability combined with your AT&T IDISH Network Customer Account Information to display interactive television messages or advertisements on your television. AT&T and its affiliates and authorized agents may use AT&T | DISH Network Customer Account Information to market and sell AT&T-offered products and services (e.g., by mail or telephone). Echostar and/or its affiliates will not use AT&T | DISH Network Customer Account Information to market any additional products or services. We may use email addresses collected from customers to provide purchase confirmation and product/service information. Email addresses may also be used for marketing AT&T-offered products and services. We will not sell or provide customer email addresses to unaffiliated third parties for the marketing of their products.
We may share necessary Information with outside parties, such as shipping companies or installation contractors, to complete an order, We may, where permitted by law, provide certain AT&T | DISH Network Customer Account Information to credit bureaus, or provide information and/or sell receivables to collection agencies, to obtain payment for services. We must disclose information when requested, to comply with court orders or subpoenas. We will also share information when necessary to prevent unlawful use of services, except as otherwise disclosed in this section. We will not sell or provide non-public AT&T | DISH Network Customer Account Information to unaffiliated third parties.
We will keep AT&T | DISH Network Customer Account Information secure and confidential through safeguards such as secure encryption technology and by restricting access through the use of user names and passwords.
You may access your AT&T | DISH Network Customer Account Information by calling 1-866 722-7500 to speak with an AT&T | DISH Network Customer Service Representative.