Retainer Agreement - Flat Fee - Development

This is a simple retainer agreement for design services. Original can be found at:

By signing this agreement, Client Name (“Client”) has retained Service Provider Name (“Service Provider”) to proceed with development services for the period Start Date to End Date, and agrees to the terms and conditions as set forth in this Agreement.

During this period, Service Provider agrees to devote up to Monthly Hours hours per month on assignments to be determined by Client. Work will normally be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client and managed through an online tool chosen by the Service Provider. Work will normally occur between the hours of 8 to 5 on weekdays. Phone calls outside these hours will be billed separately at standard hourly rate unless related to mission critical issues experienced on Service Providers supported applications that form part of this agreement.

Payment for these services will be to Service Provider at the rate of $ Monthly Fee per month. The retainer fees are required in full in advance of services; payment is due on or before 1st of each month. If payment is not received by the 1st, full standard hourly rates will apply for any work performed during that month, and monies received will be applied accordingly. Invoices will be submitted monthly no later than the 23rd.

Description of Retainer Services:

Retainer Services Description

For Example: "Retainer services may include: web site development; eCommerce development; Support and assistance in maintained solutions, in-person, over the phone or email technical support; in-house consultation for future projects, SEO optimization, technical design and infrastructure planning; brainstorming & creative direction; design consultation and direction."

Description of Development Services:

Development Services Description

For Example: "Development services as specified in Client proposal shall include development, design and productionisation of the below projects; Web site redesign : A rework of the based on final signed off prototype with client; SEO optimization in accordance with latest Google search algorithm with focused analysis of 5 top key works and 5 supporting keywords. This will include dedicated reports of clicks and conversions;

Additional Work. Client understands additional work beyond the scope of this Agreement must be negotiated separately and will require a separate Agreement. Services requested by Client and provided by Service Provider that do not fall within the scope of this Agreement will be billed separately at the full standard hourly rate of $ Hourly Cost with payment due upon receipt.

Client Responsibilities. Due to the virtual nature of the relationship, Client understands the importance of communication, especially via email, and agrees to respond to questions, requests and communications from Service Provider in a timely manner. Client understands that Service Provider may require detailed clarification of projects in order to meet expectations and provide the best support and highest quality work.

Rushed or critical projects. Client understands that Service Provider is a business with other clients to serve, and requires fair, realistic notice in order to attend to requests and projects. Poor planning or miscommunications on the part of the Client will not constitute an emergency for Service Provider. Any critical projects with reduced timelines could attract a separate cost due to reprioritization and allocation of additional resources.

All materials furnished by Client will remain the property of Client and will be returned upon request, or no more than 10 days from the conclusion of this agreement.

The results of any and all work performed by Service Provider for Client, including original creative work (with the exception of Client Ownership Exception), will remain the property of the Client. Client may use this material in any way deemed appropriate.


This Agreement shall endure for the period of Period Length unless unless Service Provider fails to deliver on the components of this agreement or Client fails to make payment of monies, as provided for in principle in this agreement. This agreement shall convert to a month-to-month retainer on completion of this period and Service Provider will require 30 days written notice if Client does not require set services any longer.

No party may cede, assign, transfer, encumber or delegate all or any of its rights and/or obligations in terms of this Agreement. No party will have any claim or right of action arising from any undertaking, representation, promise or warranty not included in this Agreement.

In the event of failure to abide by any of the substantive provisions of this agreement, the parties shall meet immediately and in good faith to find a speedy resolution to the matter. In the event of failure to resolve speedily and amicably, either party shall be entitled to pursue their full rights in a court of law. This agreement shall be interpreted in terms of Region/State of law law

Service Provider Company Name
(Service Provider Company)

Client Company Name
(Client Company)

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