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This website is protected under copyright law and all rights reserved except as expressly provided herein. Individual documents may contain different copyright notices and/or additional proprietary notices.
If you believe that your work has been copied in a way that constitutes copyright infringement, please notify The North Face agent for notice of claims of copyright infringement ("Copyright Agent"), at [email protected]
The North Face Website
VF Outdoor, Inc.
2601 Harbor Bay Parkway
Alameda, CA 94502
You must provide our Agent with the following Notice:
1. Identify the material on the website that you claim is infringing, with enough detail so that we may locate it on the website;
2. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
3. A statement by you declaring under penalty of perjury that (1) the above information in your Notice is accurate, and (2) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner;
4. Your address, telephone number, and email address; and
5. Your physical or electronic signature.
The North Face will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA).
Establishing an Account
Users of all ages are welcome to browse the website however, you may only establish an account if you are 18 years of age or over. In order to purchase products/services from the website and in order to access/use some features on the website, you may be required to establish and use an account. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. When you register for an account you must (i) provide accurate and truthful information, and (ii) update such information from time to time as necessary to keep your registration information current and accurate. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. All activities that occur under your account or password shall be your responsibility.
You agree not to transmit to The North Face any information or post, email, or otherwise make available User Content that: (i) is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, or is harmful to minors in any way; (ii) is pornographic or depicts a human being engaged in actual sexual conduct; (iii) harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; (iv) impersonates any person or entity, including, but not limited to, a The North Face employee, or falsely states or otherwise misrepresents your affiliation with a person or entity; (v) that includes personal or identifying information about another person without that person's explicit consent; (vi) is false, deceptive, misleading, or deceitful; (vii) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or User Content that you do not have a right to make available under any law or under contractual or fiduciary relationships; (viii) that constitutes or contains "affiliate marketing," "link referral code," "junk mail," "spam," "chain letters," "pyramid schemes," or unsolicited commercial advertisement; (ix) constitutes or contains any form of advertising or solicitation if posted in areas of the website which is not designated for such purposes or emailed to The North Face users who have not indicated in writing that it is ok to contact them about other services, products or commercial interests; (x) advertises any illegal service; (xi) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (xii) disrupts the normal flow of dialogue with an excessive amount of User Content (flooding attack) to the website, or that otherwise negatively affects other users' ability to use the website; (xiii) that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of User Content transmitted through the website.
Additionally, you agree not to: (i) contact anyone who has asked not to be contacted, or make unsolicited contact with anyone for any commercial purpose; (ii) "stalk" or otherwise harass anyone through the website; (iii) collect personal data about other users for commercial or unlawful purposes; (iv) use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the website; (v) post irrelevant User Content, repeatedly post the same or similar User Content or otherwise impose an unreasonable loads on our infrastructure; (vi) post any deceptive events; or (vii) attempt to gain unauthorized access to The North Face computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the website.
Third Party User Content on the Website
You understand that all User Content posted on, transmitted through, or linked from the website, is the sole responsibility of the person from whom such User Content originated.. You understand that The North Face does not control, and is not responsible for User Content made available through the website and that by using the website, you may be exposed to User Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. The North Face expressly disclaims any liability for such third party statements and User Content.
Furthermore, the website and User Content available through the website may contain links to other websites, which are completely independent of The North Face. The North Face makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such site. Your linking to any other websites is at your own risk.
You agree that you must evaluate, and bear all risks associated with, the use of any User Content, that you may not rely on said User Content, and that under no circumstances will The North Face be liable in any way for any User Content or for any loss or damage of any kind incurred as a result of the use of any User Content posted, emailed or otherwise made available via the website. You acknowledge that The North Face does not pre-screen or approve User Content, but that The North Face shall have the right (but not the obligation) in its sole discretion to refuse, delete or move any User Content for any reason.
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DISCLAIMER OF WARRANTIES
YOU AGREE THAT USE OF THE NORTH FACE WEBSITE IS ENTIRELY AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, THE NORTH FACE DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE WEBSITE, OR ACCESSED THROUGH ANY LINKS ON THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE NORTH FACE DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE WEBSITE. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.
LIMITATION ON LIABILITY AND INDEMNITY OF THE NORTH FACE
UNDER NO CIRCUMSTANCES SHALL THE NORTH FACE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF THE NORTH FACE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE WEBSITE, FROM INABILITY TO USE THE WEBSITE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE NORTH FACE WEBSITE. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR ANY LINKS ON THE WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR ANY LINKS ON THE WEBSITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitation may not apply to you.
Certain areas on this website may contain The North Face confidential information. A valid user name and password are required to access those areas. Access by unauthorized persons, and unauthorized use or disclosure of The North Face confidential information, may be a violation of The North Face's rights and are strictly prohibited. By accessing The North Face confidential information, you agree to keep this information confidential. You also agree to treat this confidential information with a standard of care which is of at least as high a standard as that which you apply to your most confidential information and to only disclose it within your company to employees with a "need to know" who are instructed and agree not to disclose the information and not to use the information for any purpose not permitted.
Compliance with Applicable Laws; Export Control Laws
Disclosure – Forward-looking Statements
Some of the information on this website may contain projections or other forward-looking statements regarding future events or the future financial performance of The North Face. We wish to caution you that these statements are only predictions and that actual events or results may differ materially. We refer you to the documents VF Corporation, the owner of The North Face brand, files from time to time with the Securities and Exchange Commission, specifically, VF Corporation’s most recent Form 10-K, Form 10-Q, and Form 10-Q/A. These documents contain and identify important factors that could cause the actual results to differ materially from those contained in our projections or forward-looking statements, including, among others, potential fluctuations in quarterly results, dependence on new product development; rapid technological and market change, acquisition strategy, manufacturing risks, risks associated with Internet infrastructure, volatility of stock price, financial risk management, and future growth subject to risks.
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We collect information about gift recipients (i.e., ship to addresses) to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only. If you choose to use our invitation tools or mobile services to invite or contact friends through our website, we will ask you for information needed to send the invitation, such as your friends' email addresses, your email address, your Facebook account, other contact lists (e.g., Gmail, Twitter, Hotmail, and Yahoo) or your mobile phone and your friend’s mobile phone.
The North Face does not make individual identifying information available to third parties, including business partners, for marketing purposes without your affirmative consent to such sharing of information; however, we may transfer collected information between The North Face and third party contracted service providers who use that information only to conduct The North Face business. For example, a third party may handle The North Face's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature (e.g. video download or event registration) and in that case you will be given the option to opt out of the feature if you do not want your information shared. All credit card transactions are secure and comply with the Payment Card Industry security standards.
We do not knowingly collect or solicit personal information from children under 13 and we do not knowingly collect or solicit information from anyone under 18 in the State of Maine.
Contact Information and Email Preference Management
If you would like to opt-out from receiving The North Face emails, please contact Customer Service, or manage your email preferences within the "My Account" section of our website.
Corporate AddressThe North FaceVF Outdoor, Inc.
Terms & Conditions
By registering to become a member (a "Member" or "you" or "your") of The North Face(r) VIPeak rewards program ("VIPeak" or the "Program") and by participating in the Program, you (i) represent that you are 18 years of age or older and (ii) agree to the following Program Terms and Conditions (these "Terms"). VIPeak Program is sponsored by The North Face, a division of VF Outdoor, Inc. ("The North Face").
1. VIPeak Overview
When you join VIPeak, it allows you to earn Peak Points on your purchases made at The North Face stores and website. You may also earn Peak Points by participating in certain special activities announced by The North Face from time to time. Peak Points are earned on an annual basis from February 16th to February 15th of the subsequent year ("Peak Points Year"). At the end of a Peak Points Year, Members earning sufficient Peak Points, as described below, will earn reward certificates and/or access to a special VIPeak Reward Catalog where Peak Points can be redeemed for products and/or experiences (jointly, the "Peak Perks").
A. Eligibility: You must be at least 18 years of age to become a member. Employees of all VF Corporation brands and individuals receiving a discount or free product to represent a VF Corporation brand are not eligible.
B. How to Join: You may register to become a VIPeak Member three different ways:
i. Online at www.thenorthface.com by creating an account and indicating that you want to be a VIPeak Member or if you already have an account at www.thenorthface.com, by merely indicating that you want to be a VIPeak Member.
ii. On our Facebook page (https://www.facebook.com/thenorthface) by providing your name and email address and designating you want to be a VIPeak Member. If you already have an account at www.thenorthface.com you will receive an email requesting that you confirm your request to become a Member. If you do not have an account at www.thenorthface.com you will receive an email requesting that you confirm your request and set up an account at www.thenorthface.com so you will full access to all the Peak Perks.
iii. At any of The North Face stores by providing your name and email address to sign up to be a Member. Once you make this request, if you already have an account at www.thenorthface.com you will receive an email requesting that you confirm your request to become a Member. If you do not have an account at www.thenorthface.com when you provide your name and email address in store, you will receive an email requesting that you confirm your request and set up an account at www.thenorthface.com so you will full access to all the Peak Perks.
Once you make the request on our Facebook page or at the store, you will be considered a Member and start earning Peak Points, but for complete access to all the Peak Perks (as described below), you must have or complete an e-commerce account online at www.thenorthface.com, which will also be your Program account. To create an e-commerce account, go to www.thenorthface.com and click on "My Account" at the top of the home page and provide the information to create an account.
C. Accessing Peak Points Information and all the Peak Perks: You can be a Member without setting up an account at www.thenorthface.com and earn Peak Points and receive Reward Certificates (described below in Peak Perks). However, in order to be able to access how many Peak Points you have earned or to use the VIPeak Rewards Catalog (described below in Peak Perks) if you earn 10,000 or more Peak Points in a Peak Points Year, you must have an e-commerce account at www.thenorthface.com. When setting up the account at www.thenorthfact.com, you are responsible for creating a complex password to protect your e-commerce account and for ensuring that you do not share your password with others.
D. Updating information: You are responsible for providing the correct email address to receive Peak Perks and to ensure proper accounting of Peak Points and receipt of Peak Perks. As a result, each Member is responsible for maintaining accurate and updated personal information, including your email address. You may update your personal information online at www.thenorthface.com/vipeak or by calling: 888-TNF-1968 / 888-863-1968.
3. Earning Peak Points
A. Peak Points can be earned during a Peak Points Year. Once a Peak Points Year has concluded, the Peak Points that you have earned will be determined for that Peak Points Year and you will start at zero again for the new Peak Points Year.
B. Shop at The North Face Retail Stores or www.thenorthface.com and automatically receive ten (10) Peak Points for every $1 (USD) spent on any eligible product that is purchased (a "Qualifying Purchase," as further described below). The Peak Points will be added into your VIPeak account when you provide at the time of purchase your email address or phone number used to become a Member. If you did not provide your email address or phone number at the time of purchase, you may call Customer Service at 888-TNF-1968 / 888-863-1968 and upon verification by Customer Service of your purchase or activity and that you did not previously receive Peak Points for the purchase or activity, the Peak Points will be added into your Program account.
C. Qualifying Purchases include regular and sale priced merchandise in The North Face Stores and online at www.thenorthface.com. Peak Points will not be earned for purchases made through any outlet stores selling North Face products. No Peak Points are earned when purchasing Gift Cards or eGift Cards from The North Face, but you do earn Peak Points when redeeming a Gift Card or an eGift Card at The North Face Stores or online at www.thenorthface.com. In addition, no Peak Points are earned for payment of sales tax, gift boxes or wrapping, or for shipping and handling costs..
D. Peak Points may also be earned for participation in certain activities designated and announced by The North Face during the Peak Points Year. Example activities could include: connecting with The North Face on social media, participating in the Endurance Challenge, initial sign up for email from The North Face or making a Clothestheloop donation. Members may also be able to earn bonus Peak Points for making purchases of designated products or during a designated time as determined and announced by The North Face. The North Face reserves the right to make bonus Peak Points and other promotional offers available to select Members based on purchase activity, geographic location, Program participation, and/or information supplied by the Member. The North Face reserves the right to add, withdraw, amend, or otherwise change bonus opportunities at any time at its sole discretion, with or without notice to Members.
E. The Peak Points you have earned through a purchase (including bonus Peak Points for designated products, if applicable) by providing your phone or email address at the time of purchase, will be netted from your overall Peak Points total if the item is returned. Returns of merchandise purchased in the prior Peak Points Year will be deducted from the Member's Peak Points balance in the current Peak Points Year. Negative Peak Point balances never expire. Peak Points have no cash value. You cannot give or transfer your Peak Points to anyone else.
4. Peak Perks - Member Benefits
A. After the end of each Peak Points Year, on approximately March 1st, the following Peak Perks will be provided to Members based upon their Peak Point balance for the just closed Peak Points Year:
Peak Points Earned
0 - 2,499
No Peak Perk and Peak Points expire.
Reward Certificate - valued at 0.2% of the Peak Point balance. For example, 5,000 Peak Points = $10.00 Reward Certificate.
10,000 and over
i. Access to the VIPeak Rewards Catalog from March 1 through March 31 and the right to redeem Peak Points for products and experiences in the Catalog.
ii. After the VIPeak Rewards Catalog closes, on approximately April 1, each Member will be sent a Reward Certificate (valued at 0.2% of any Peak Point not used with the Catalog).
B. VIPeak Reward Certificates are sent electronically to the email associated with your VIPeak Program account. All Reward Certificates expire on December 27th of the year the Reward Certificate was issued, when any unused value will be removed. Reward Certificates are promotional items for Members of the VIPeak Program and are not Gift Cards or eGift Cards of The North Face.
C. Each Reward Certificate will contain a unique code and pin that may be used at The North Face Stores by providing the associate the code and pin or at www.thenorthface.com by entering the code and pin during checkout. Prior to a Reward Certificate expiring, if the entire value of the Reward Certificate is not used when making a purchase, the remaining value of the Reward Certificate will be available for use with purchases from The North Face until no value remains on the Reward Certificate or it expires, whichever occurs first. Reward Certificates may be redeemed at the same time as using The North Face coupons, certificates, discounts, or offers toward the purchase of products. Reward Certificates are not redeemable for cash and no change/currency will be given for Reward Certificate redemption.
D. The code and pin on your Reward Certificate may be used by anyone, and you are solely responsible for protecting it from unauthorized use. If the unique code and pin for the Reward Certificate that is sent to you is used in a manner that was not authorized by you (even if the Reward Certificate is lost or stolen), The North Face will not replace Reward Certificate. However, if you delete or lose the email in which you received your Reward Certificate, contact Customer Service at 888-TNF-1968 / 888-863-1968 and upon verification by Customer Service of your membership, an email with the same unique code and pin Reward Certificate will be resent to you.
E. The products and experiences available in the VIPeak Reward Catalog will be selected solely in the discretion of The North Face. Items in the VIPeak Reward Catalog will be available while supplies last, so it is possible that an item selected by a Member from the VIPeak Reward Catalog will not be available.
F. The North Face, in its sole discretion, may elect to change the Peak Perks and/or the value of the Peak Points at the beginning of any Peaks Point Year. This could include no longer providing the VIPeak Catalog or changing the valuation of the Reward Certificate.
G. VIPeak Members may also have early access to special events and be invited to participate in exclusive experiences for VIPeak Members.
5. Email and Privacy
A. By registering for the Program, you agree to receive transactional emails and promotional email offers and updates from the VIPeak Program and from The North Face. As a benefit and condition of online enrollment in or registration for the Program, Members will be sent by email information about Program Peak Points and Reward Certificates, Program updates, and other related materials at the discretion of The North Face. Members may not unsubscribe from transactional emails of the Program, but can cancel their membership in the Program as described below in the General Terms. Members may unsubscribe from The North Face promotional emails at any time via the unsubscribe link in those emails.
6. General Terms of the VIPeak Program
A. Membership in the VIPeak Program and its benefits are offered at the discretion of The North Face, which reserves the right to terminate, change, limit, modify, or cancel any Program rules, regulations, benefits, or conditions of participation at the beginning of any Peak Points Year. In the event of cancellation, Peak Perks will be issued according to the current Terms for Peak Points earned in the final Peaks Point Year.
B. If The North Face changes or modifies these Terms for the next Peak Points Year, it will provide notice of any changes through these Terms. Electing to remain a Member in the next Peak Points Year after a change in the Terms constitutes your acceptance of the revised Terms. The revisions to the Program that North Face may make include any of the following changes: (i) increase or decrease the number of Peak Points earned on a Qualifying Purchase; (ii) increase the number of Peak Points required to earn a Reward Certificate and/or access to the VIPeak Reward Catalog; (iii) cease providing a VIPeak Catalog; (iv) change the method of becoming a Member; (v) institute or add blackout dates for earning Peak Points or using Peak Perks.
C. These Terms are void where and to the extent prohibited by law.
D. In the event of a dispute over ownership of a VIPeak account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of registration. For purposes of these Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.
E. Abuse of the Program, including failure to abide by these Terms, the sale or barter (or the attempted sale or barter) of Reward Certificates, Peak Points, or promotional offers, and any misrepresentation of fact relating thereto or other improper conduct as determined by The North Face in its sole judgment may result in cancellation of a Member's account and future disqualification from Program participation, forfeiture of all Peak Points accrued, and cancellation of previously issued but unused Reward Certificates. At our discretion we may prosecute abuse of the Program to the fullest extent of the law
F. You may cancel your VIPeak membership at anytime by calling Customer Services at 888-TNF-1968 / 888-863-1968. If you cancel your VIPeak membership, your accrued Peak Points will be forfeited.
G. Peak Points are not transferable and may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors and assigns. Accrued Peak Points do not constitute property of the Member. Accrued Peak Points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.
H. By agreeing to participate in the VIPeak Program, you release VF Outdoor, Inc., its parent and subsidiaries and affiliate entities, and their respective, directors, officers, employees and agents (the "Released Parties") from all liability with respect to the misdirection or misuse of any Peak Points or Peak Perk, or the use of any Peak Perk by an individual other than VIPeak Member who earned the Peak Perk. You further agree through your agreement to participate in the Program to release the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney's fees) relating to your participation in the VIPeak Program, use of Reward Certificates, use of products or experiences from the VIPeak Reward Catalog, or agreement to these Terms.
I. The Released Parties make no warranty, express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to VIPeak Program, membership in VIPeak Program, or any products or services related to VIPeak Program.
J. The VIPeak Program and these Terms will be governed by and construed under the substantive laws of the State of Delaware, without reference to conflict-of-laws considerations. Any claims must be raised and resolved in the federal or state courts located in Dover, Delaware.
K. The North Face logo, VIPeak Program logo, and other logos and taglines are the intellectual property of The North Face.