Privacy Policy from Jcrew.com. The live version of this document is available at http://www.jcrew.com/footer/privacy.jsp. This document is a part of Docracy's Terms of Service Tracker project, which tracks changes to terms of service and privacy policy documents of many of the world's top websites.
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OUR PRIVACY POLICY Last Updated: August 30, 2013 This Privacy Policy describes how J.Crew Group, Inc. and our brands and subsidiaries (including but not limited to J.Crew, crewcuts, Factory and Madewell) (collectively, "J.Crew," "we" or "us") collect, use and share information about you. This policy applies to information we collect when you use our websites, shop in our stores or otherwise interact with us as described below. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. collection of informationinformation you provide to usWe collect information you provide directly to us. For example, we collect information when you use our websites, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, request a catalog, participate in a sweepstakes, contest, promotion or survey, communicate with us via third party social media sites, request customer support, apply for a job or otherwise communicate with us. The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other information you choose to provide. In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a "wish list" or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us. information we collect automaticallyWe automatically collect certain information about you when you access or use our websites or transact business with us, including:
information we collect from our partners and other sourcesWe may also obtain information about you from other sources and combine that with information we collect about you. For example, we collect information from the U.S. Postal Service's national change of address database to verify and update mailing addresses. In addition, if you apply for a J.Crew credit card, we obtain limited information about you from the partner that manages our co-brand credit card program. use of informationWe may use information about you for various purposes, including to:
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries. sharing of informationWe may share information about you as follows:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. advertising & analytics servicesWe engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online activity. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices. We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms. securityWe take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. childrenWe do not knowingly collect any personal information from children under the age of 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only. your choicesonline account informationYou may update, correct or delete your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us if you wish to deactivate your online account, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. promotional communicationsYou can opt out of receiving promotional communications from us at any time by doing the following:
Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations. cookiesMost web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with our websites. For more information about disabling flash cookies, see www.adobe.com/products/flashplayer/security. In addition, many web browsers support Do Not Track technology. If you enable Do Not Track, we will stop collecting information that allows us to tailor your online experience. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites. your california privacy rightsCalifornia law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. J.Crew permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please log into your online account and change your settings under the "Catalog Preferences" page or contact us . contact usIf you have any questions about this Privacy Policy, please contact us at: J.Crew Customer Relations |