") explains how personally identifiable information is collected, used and disclosed by New IT, Ltd. ("
" or "
") with respect to your access and use of 4shared's online file storage and sharing service located atwww.4shared.com
, (the "
") and our mobile applications 4shared Photo, 4shared Music and 4shared ("Apps" or "App"), so you can make an informed decision about using the Service.
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on this Policy the date it was last updated. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to review this Policy from time-to-time to make sure that you understand how any personally identifiable information you provide to us or collected about you will be used.
What Is Personal Information?
As used in this Policy, the term "personally identifiable information" means information that specifically identifies an individual (such as a name, user name or e-mail address), or information about that individual that is directly linked to information that specifically identifies an individual. Personally identifiable information does not include "aggregate" information, which is data we collect about the use of the Service or about a group or category of services or users, from which individual identities or other personally identifiable information has been removed. This Policy in no way restricts or limits our collection and use of aggregate information.
What Information Do We Collect?
Active Collection: We collect information from you in various ways when you use the Service and Apps. For example, we collect information: (i) that you voluntarily provide to us (such as when you send us an email); and (ii) to which you provide us access. Such information may include personal information, such as your name, email address, date of birth, social network data and performance related data. When using our Apps we will collect information such as device type, operating system type and version. Personal and demographic information may also be collected if you provide such information in connection with posting data, providing access to your online groups and other activities in connection with the Service.
We do not ask you for, access or track any location based information from your mobile device at any time while downloading or using our Mobile Apps or services.
Passive Collection: When you use the Service and our Apps, some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring website, and your activity on the Service. We may also automatically collect certain logistical information in server logs, including information about how you use various features of the Service and information about the number, frequency and length of each session.
We may also automatically collect certain information through the use of "cookies" when you use the Service. Cookies are small data files stored on your hard drive at the request of a website. Among other things, cookies help us to improve the Service and your experience. If we link cookies to any personally identifiable information, we will treat this information as personally identifiable information. If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. However, if you choose to remove or reject cookies, this could affect certain features or services made available via the Service.
We may use Web beacons or similar technology on the Service and in our Apps. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. Web beacons are small, invisible graphic images that may be used on the Service or in emails relating to the Service to collect certain information and monitor user activity on the Service, such as to count visits, understand usage effectiveness and to tell if an email has been opened and acted upon. Such technologies are used to collect aggregate statistics related to usage of the Service and do not collect personally identifiable information.
Personally identifiable information will be stored on secured servers, and we may store and process personally identifiable information in the United States and other countries.
How Do We Use the Personally Identifiable Information We Collect?
We use personally identifiable information collected through the Service and Apps for the purposes described in this Policy or elsewhere on the Service or in the Apps. For example, we may use personally identifiable information we collect:
- to process and complete any transactions in connection with the Service and Apps;
- to request feedback and to otherwise contact you about your use of the Service and Apps;
- to respond to your emails, questions, comments, requests and complaints, and to provide customer service;
- to monitor and analyze Service and App usage and trends;
- to personalize and improve the Service or Apps, and our users' experiences with the Service and Apps (such as providing content or features that match interests), and to increase the Service's or Apps’ functionality and user friendliness;
- to send you confirmations, updates, security alerts, additional information about our products and services and support and administrative messages, and otherwise facilitate your use of, and our administration and operation of, the Service or Apps. When sending marketing information about our services or products, we will only use your email address used during registration; we will not use other email addresses you may have provided to us, for instance in a feedback form, to send marketing emails;
- to notify you about important changes to the Service and Apps.
What Personally Identifiable Information Do We Share With Third-Parties?
We will not knowingly share the personally identifiable information we collect from you through the Service or Apps with third-parties, except as described in this Policy or on the Service or Apps. For example, we may share personally identifiable information as follows:
- with vendors, consultants, and other service providers such as a credit card processing company to bill you for services, a forum provider for hosting our public forums, and an email service provider to send out emails on our behalf (“Service Providers”). When you sign up for our services we will share your personal information only as necessary for the third party to provide that service.;
- when you give us your consent to do so, including if we notify you on the Service or Apps that the information you provide will be shared in a particular manner and you provide such information;
- in an aggregated or anonymized form that does not directly identify you;
- when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or to respond to lawful requests or legal authorities including, but not limited to, responding to lawful subpoenas, warrants, or court orders;
- when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of New IT, Ltd., our users, our employees, copyright owners, third-parties or the public including, but not limited to, protecting New IT, Ltd. or our users from fraudulent, abusive, inappropriate, or unlawful use of the Service or Apps;
- to enforce or apply this Policy, the Terms, or our other policies or agreements;
- and in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personally identifiable information may be disclosed or transferred as one of the business assets of New IT, Ltd.
You understand that when you use the Service, information you provide via the Service, information you grant access to by using the Service, as well as any information you share with individuals through the Service, will be available to other users and in some cases may be publicly available.
We are not responsible for the actions of Service Providers or other third-parties, nor are we responsible for any additional information you provide directly to any other users or third- parties, and we encourage you to become familiar with third-party privacy practices before disclosing information directly to any such third-parties. Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third-parties without your consent.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it by making the change on our member information page or by emailing our Customer Support at [email protected]. We will respond to your request to access within 30 days.
If you wish to request the deletion of an unauthorized profile you may contact us at [email protected].
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you choose to use our referral service to tell a friend about our Service, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. New IT, Ltd. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
We may offer publicly accessible blogs through our Service. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Links to Other Websites
What Steps Do We Take To Protect Your Information Online?
We take reasonable measures to protect your personally identifiable information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can guarantee against any interception or any other type of misuse. To assist with the protection of personally identifiable information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Service and Apps by any person using your password. Please advise us immediately if you believe your password has been misused. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected].
We partner with a third party ad network to display advertising within our Apps. Our ad network partner uses Web beacons and log files to collect non-personally identifiable information about your activities on our Apps to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt- out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
You can log in to our Service (or link your App to your social network) using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Social Media Features and Widgets
What Choices Do You Have Regarding the Use of Your Information?
You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails. You may also opt out of such marketing emails by following the instructions within such emails or emailing us at [email protected]. You may also log into your account and make the appropriate selections in the “communications” tab in the “settings” menu. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.
If you have any questions about this Policy, please contact us at [email protected] or via postal mail at 4shared.com, 745 Distel Dr., Los Altos, CA 94022 .