Oreilly.com - Privacy Policy

Privacy Policy from Oreilly.com. The live version of this document is available at http://oreilly.com/oreilly/privacy.csp. This document is a part of Docracy's Terms of Service Tracker project, which tracks changes to terms of service and privacy policy documents of many of the world's top websites.

This policy discloses what information we gather about you when you visit any of our Web sites or buy product directly from us. It describes how we use that information and how you can control it. Our privacy policy addresses:

Information O'Reilly gathers and tracks

O'Reilly collects two kinds of information about users: 1) data that users volunteer by signing up to receive news and product information, entering contests, completing surveys, or buying directly from us; and 2) aggregated tracking data we collect when users interact with us.

Personal information

We use the personal information you provide voluntarily to send information you've requested and to fulfill orders. The specific use of your personal information varies, depending on how you contact us:

We share customer information only with affiliated companies and as described below:

Aggregated tracking information

We analyze visitors' use of our sites by tracking information such as pageviews, traffic flow, search terms, and click through. We use this information to improve our sites. We also share this anonymous traffic and demographic information in aggregate form with advertisers and other business partners. We do not share any information with advertisers that can identify an individual user.

We use Omniture SiteCatalyst, a third party web analytics service to improve our web site performance and user experience. We use this information to improve usability on our sites and to help support our customers online needs. Omniture SiteCatalyst does not reveal any personally identifiable information, such as names or email address.

For more information on the Omniture SiteCatalyst service and privacy policy, please see their privacy policy.


A cookie is a small data file that we transfer to your computer's hard drive through your web browser when you visit our sites. Cookies enable our systems to recognize your computer, so that we can provide you with personalized information and features. We also use cookies to track user traffic patterns.

On our sites, we and some of our advertisers use a third-party ad server to display ads. These ads may contain cookies. The ad server receives these cookies, and we don't have access to them.

You can set your browser to warn you before accepting cookies or to block cookies. If you block cookies, you may not be able to use certain site features or functions.

Third Party Cookies

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique cookie on your browser.

Third Party Advertising

The ads appearing on this Web site are delivered to you by TechVertical.com, our Web advertising partner. Information about your visit to their site, such as number of times you have viewed an ad (but not your name, address, or other personal information), is used to serve ads to you on this site. For more information about TechVertical.com, please
contact TechVertical.com

Notification of Changes

This privacy policy was put in effect on October 1, 2002.

If we change our Privacy Policy, we will post those changes on oreilly.com. If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via email. Users will be able to opt out of any new use of their personal information.

How to update, correct, or delete your information

Email: To update or unsubscribe from our email newsletters or product announcements, go to elists.oreilly.com. To get help from a human, send email to or call 800-998-9938 or 707-829-0515.

Snailmail: To change your address, delete your name from our mailing list (for paper catalogs or brochures) or to opt-out of third-party mail, send email to or call 800-998-9938 or 707-829-0515.


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