Retainer Agreement - May 31 2017

This is a simple retainer agreement for design services. Original can be found at:

By signing this agreement, Sugar Mountain (“Client”) has retained Sarah Butterfield (“Service Provider”) to proceed with website maintenance services for the period May 1 2017 to December 1 2017, and agrees to the terms and conditions as set forth in this Agreement.

During this period, Service Provider agrees to devote up to 10 hours per month on assignments to be determined by Client. Hours do not roll over into subsequent months. Work will normally be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority will be at the discretion of Client. Work will normally occur between the hours of 10am to 10pm on weekdays and 10am to 7pm on weekends. Messages marked "URGENT" in subject line will not exceed 3 hour email response time during regular hours. Note: bug fixes and website disruptions can not be guaranteed as complexity of solutions will need to be evaluated on a case by case basis. However, reasonable scenarios assert 1 hour minimum and 48 hours maximum from start of work. Note: retainer work includes up to 2 hours of copy changes or design services--additional hours and items must be agreed to and billed separately.

Payment for these services will be to Service Provider at the rate of $1000 per month and will be made for the following month no later than the 30th day of each month that this agreement is in force. No invoice will be submitted. Late payments will be subject to a 3% monthly interest charge.

Design services in addition to hours per month will be made available by Service Provider at the rate of $85 per hour and will be billed separately. Consulting services will be billed separately at the rate of $85 per hour. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: purchases for templates, plugins, and hosting updates. All invoices will be net 30.

Description of Design Services:

Website maintenance for all Sugar Mountain sites (excluding Beecher's). Bennetts Bistro, Sugar Mountain, The Butcher's Table, Mishima Reserve, Maximus Minimus, and Pasta and Co.

Description of Consulting Services:

Template and Word Press monthly/weekly updates, Plugin updates, minor bug fixes and website disruptions.

All materials furnished by Client will remain the property of Client and will be returned upon request, or no more than 10 days from the termination of this agreement.

The results of any and all work performed by Service Provider for Client, including original creative work (with the exception of none), will remain the property of the Client. Client may use this material in any way deemed appropriate.

This agreement may be terminated on 30 days’ written notice by either Service Provider or Client. In case of termination, Service Provider shall make a reasonable attempt to finish work in progress.

Sarah Butterfield
(Creative company)

Sugar Mountain
(Client company)

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