Privacy Policy from Travelocity.com. The live version of this document is available at http://www.travelocity.com/info/info_window/0,,...|PRIVACY_WINDOW,00.html. This document is a part of Docracy's Terms of Service Tracker project, which tracks changes to terms of service and privacy policy documents of many of the world's top websites.
As a user of Travelocity's web sites, mobile applications and services (collectively, the "Travelocity Service"), you are in control of your travel-planning. We know you want to remain in control of your personal information as well. As one of the pioneers in online travel, we realize that earning and retaining your trust is of paramount importance and it's a responsibility we take very seriously. That's why we've provided this Privacy Policy, which sets forth Travelocity's policies regarding the collection, use and protection of the personal information of those using Travelocity Service. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address and credit card number. We encourage you to review our Privacy Policy, and become familiar with it, but you should know that we do not sell or rent our customers' personal information to third parties. Please note that we review our Privacy Policy from time to time, and we make changes to the policy in connection with that review. Therefore, you may wish to periodically review this page to make sure that you have the current version. This Privacy Policy explains the following: What personal information does Travelocity collect and how is it used?You are not required to provide any personal information to us unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the Travelocity Service to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit or debit card is required to make a purchase using the Travelocity Service. Making a Purchase Express Consent To Receive Pre-Recorded And Text Messages Member Registration Member Profile TSA Secure Flight Secure Flight is a federally mandated program administered by the TSA. The privacy notice of the TSA is as follows: The Transportation Security Administration of the U.S. Department of Homeland Security requires aircraft operators to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. section 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at www.tsa.gov.Newsletters and FareWatcher PlusSM Online Surveys Promotions & Sweepstakes Third Parties Offering Promotions, Products, or Services Automatic Logging of Session Data Cookies Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Travelocity supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Travelocity cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like Travelocity. Advertising Data Collected By Us to Display Relevant Advertising to You Please note that we do not combine the information we collect about your travel-related searches on this website with personal information to display ads to you across other websites. You can choose not to receive customized online advertising on other websites, that is based on your travel-related searches on this website, through the Network Advertising Initiative or the Digital Advertising Alliance Advertising Data Collected By Business Partners and Ad Networks to Display Relevant Advertising to You Please note that we do not have access to or control over cookies and other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy. Some of these companies are members of the Network Advertising Initiative or the Digital Advertising Alliance, through which you may opt out of ad targeting from their member companies. To learn more, please visit Network Advertising Initiative or the Digital Advertising Alliance. Submitted Content Third Party Services Location-specific information Other With whom (if anyone) will my personal information be shared? When you book travel using the Travelocity Service, we provide to the airline, hotel, car-rental company, cruise line or other involved Third Party Supplier only that portion of your personal information that is needed for the successful fulfillment of your travel arrangements. We encourage you to read the privacy statements of all such Third Party Suppliers as their policies may be materially different from this Privacy Policy. We may also share personal information among our corporate affiliates at Sabre Holdings Corporation. For example, we book most of our travel services through the Sabre Global Distribution System, a leading processor of travel bookings worldwide which is operated by an affiliated company, and in doing so must provide certain of your personal information to them (as we would with any other GDS we now use or may use in the future). The Sabre privacy policy is available at http://sabre-holdings.com/privacy/coreData.html. When using a mobile device, note that all requests must be sent through your mobile carrier's or Wi-Fi provider's network and your carrier or provider may have access to the personal information being transmitted. For information regarding your carrier's or Wi-Fi provider's treatment of your personal information, please consult their applicable privacy policies. We use non-personal information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Travelocity will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing, or will contract with a third party to provide co-branded products, such as a Travelocity credit card. We may also use third parties to provide a portion of the services or technology that make up the Travelocity Service. In such cases, Travelocity will provide these third parties with access to information specifically for use in connection with the applicable projects, services or technology. The information such third parties receive access to is protected by confidentiality agreements and is to be used solely for the purpose(s) permitted by such agreements. See "What other information should I know about my privacy?" below. How can I opt-out of receiving your promotional emails?Our Opt-out Policy As a Travelocity member and/or customer you will also occasionally receive updates from us about fare sales in your area, special offers, new Travelocity services, "Roaming Gnome Recommends", and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive a particular communication, please click on the "opt-out" link in our e-mail, or follow the instructions in each e-mail message. You can unsubscribe from our FareWatcher Plus service by editing your preferences in the FareWatcher Plus box of your "My Account" page. You may also unsubscribe from all Travelocity promotional communications, "Roaming Gnome Recommends", and FareWatcher Plus by clicking on the "unsubscribe" link in our e-mail. From time to time, we may use your personal information to send important notices, such as notifications about your trip or your account. Because this information is important to your interaction with Travelocity, you may not opt-out of receiving these communications. If using a mobile device, you may be able to configure the settings on the device not to provide location-specific information. However, if your device is configured to provide location-specific information, it is not possible at this time for you to opt-out of our gathering of such information via your mobile device. How can I update or correct my personal information?At any time, you can view and/or update your service preferences for our "Roaming Gnome Recommends", promotional e-mails, or FareWatcher Plus services. You can also update your personal profile, which includes member registration and travel preferences information, through "My Account" - accessible via "My Account" on the Travelocity home page. You may request that account information be deleted or deactivated for marketing purposes by e-mailing [email protected] and referencing the Privacy Policy-Deactivate Account in the subject line. Because of the way we maintain certain files, after you update your information or request that your account be deactivated for marketing purposes, residual copies of your information may remain in our active servers for a period of time and may remain in our backup systems. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. Information may also be retained as required by law or for legitimate business purposes. What safeguards are in place to protect the loss, misuse or alteration of your information?While no website can promise complete security, we have implemented administrative, technical, and physical security procedures designed to protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. In addition, when you make travel purchases on Travelocity, you are protected by Travelocity's Shop Safe Guarantee. What other information should I know about my privacy?When using the Travelocity Service, you will see links to third party web sites, applications and services. Please note that when you click on one of these links, you will be using another company's web site, application or service. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Travelocity membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online. In addition to the circumstances described above, Travelocity may disclose personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Travelocity or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Travelocity or substantially all of its assets are acquired, the personal information of our customers will also most likely be transferred in connection with such acquisition. What we do NOT do: a warning about "phishing"We do not and will not, at any time, request your credit card information, login name, or password, in an unsecure or unsolicited e-mail or telephone communication. Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, you may want to visit the Federal Government website "OnGuard Online" at http://onguardonline.gov/phishing.html. This Privacy Policy was last revised on September 30, 2013. We may change or supplement this Privacy Policy from time to time. Any material changes in the way Travelocity uses personal information will be described in future versions of this Privacy Policy. Privacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy, as well as to existing information held by us. If any proposed change is unacceptable to you, you may request that we remove your personal information from our records by e-mailing [email protected]. Also, please review the information above under the heading "How can I update or correct my personal information?" Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices via email by clicking on the same link. Please reference the privacy policy in your subject line. You can also write to us at: Travelocity, 3150 Sabre Drive, Southlake, Texas 76092 Attn: Privacy Team. Thank you for using Travelocity Service! |