As a user of Travelocity's web sites, mobile applications and services (collectively, the "Travelocity Service"), you are in control of your travel-planning. We know you want to remain in control of your personal information as well. As one of the pioneers in online travel, we realize that earning and retaining your trust is of paramount importance and it's a responsibility we take very seriously.
You are not required to provide any personal information to us unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. We do not knowingly permit the Travelocity Service to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age). A valid credit or debit card is required to make a purchase using the Travelocity Service.
Making a Purchase
Express Consent To Receive Pre-Recorded And Text Messages
TSA Secure Flight
Secure Flight is a federally mandated program administered by the TSA. The privacy notice of the TSA is as follows:The Transportation Security Administration of the U.S. Department of Homeland Security requires aircraft operators to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. section 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. Providing this information is voluntary; however, if it is not provided, you may be subject to additional screening or denied transport or authorization to enter a sterile area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at www.tsa.gov.
Newsletters and FareWatcher PlusSM
Promotions & Sweepstakes
Third Parties Offering Promotions, Products, or Services
Automatic Logging of Session Data
Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Travelocity supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Travelocity cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on the site. Please note that it is possible to block cookie activity from certain web sites while permitting cookies from sites you trust, like Travelocity.
Advertising Data Collected By Us to Display Relevant Advertising to You
Please note that we do not combine the information we collect about your travel-related searches on this website with personal information to display ads to you across other websites. You can choose not to receive customized online advertising on other websites, that is based on your travel-related searches on this website, through the Network Advertising Initiative or the Digital Advertising Alliance
Advertising Data Collected By Business Partners and Ad Networks to Display Relevant Advertising to You
Third Party Services
With whom (if anyone) will my personal information be shared?
We use non-personal information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Travelocity will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing, or will contract with a third party to provide co-branded products, such as a Travelocity credit card. We may also use third parties to provide a portion of the services or technology that make up the Travelocity Service. In such cases, Travelocity will provide these third parties with access to information specifically for use in connection with the applicable projects, services or technology. The information such third parties receive access to is protected by confidentiality agreements and is to be used solely for the purpose(s) permitted by such agreements. See "What other information should I know about my privacy?" below.How can I opt-out of receiving your promotional emails?
Our Opt-out Policy
As a Travelocity member and/or customer you will also occasionally receive updates from us about fare sales in your area, special offers, new Travelocity services, "Roaming Gnome Recommends", and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive a particular communication, please click on the "opt-out" link in our e-mail, or follow the instructions in each e-mail message. You can unsubscribe from our FareWatcher Plus service by editing your preferences in the FareWatcher Plus box of your "My Account" page. You may also unsubscribe from all Travelocity promotional communications, "Roaming Gnome Recommends", and FareWatcher Plus by clicking on the "unsubscribe" link in our e-mail. From time to time, we may use your personal information to send important notices, such as notifications about your trip or your account. Because this information is important to your interaction with Travelocity, you may not opt-out of receiving these communications. If using a mobile device, you may be able to configure the settings on the device not to provide location-specific information. However, if your device is configured to provide location-specific information, it is not possible at this time for you to opt-out of our gathering of such information via your mobile device.How can I update or correct my personal information?
While no website can promise complete security, we have implemented administrative, technical, and physical security procedures designed to protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. In addition, when you make travel purchases on Travelocity, you are protected by Travelocity's Shop Safe Guarantee.What other information should I know about my privacy?
In addition to the circumstances described above, Travelocity may disclose personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Travelocity or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Travelocity or substantially all of its assets are acquired, the personal information of our customers will also most likely be transferred in connection with such acquisition.What we do NOT do: a warning about "phishing"
We do not and will not, at any time, request your credit card information, login name, or password, in an unsecure or unsolicited e-mail or telephone communication.
Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, you may want to visit the Federal Government website "OnGuard Online" at http://onguardonline.gov/phishing.html.