Our Commitment to Privacy
Thank you for visiting www.quakelive.com. QUAKE LIVE (“QUAKE LIVE”) consists of both a website/service (“Website”) and game (“Game”) provided by Id Software LLC (“Id Software”). Id Software respects your privacy and is committed to protecting your Personal Information, as defined below, you voluntarily share with us.
Definition of Personal Information
Collection of Personal Information
Id Software may collect Personal Information when you create a personal account (“Your Account”) with Id Software which you may set up on a different page of the Website. You are solely responsible for maintaining the confidentiality of the password and log in information applicable to Your Account.
Other technologies used include clear GIFs and Internet Protocol (“IP”) address logging. Clear GIFs (a.k.a. web bugs, beacons or tags) are small graphic images placed on a web page, web-based document, or in an e-mail message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or e-mail message. We do not use clear GIFs to collect Personal Information about you. However, we may use clear GIFs to capture statistical usage information for our web pages, features or other elements on a web page. We may correlate this information to a user to personalize user experience and for statistical analysis of user experiences on the Website.
Id Software also maintains log files which contain IP addresses. An IP address is a numeric address that is assigned to your computer by your Internet Service Provider. Id Software uses IP addresses and log files to identify your physical location relative to game servers and in displaying your country flag in connection with your profile within the Website. We may also use IP addresses to monitor traffic on the Website, report information to our advertisers, and to troubleshoot technical problems. In the event of user abuse of our Website, we may block certain IP addresses, and IP addresses may be used to personally identify you in order to enforce our Terms of Service.
If you choose to use our “Search & Invite a Friend” service to find a friend on the Website, or to suggest a friend visit the Website, we will ask you for your friend’s name and email address. We will send your friend an email on your behalf inviting him or her to visit our Website. Id Software stores your friend’s name and email address for a short period for the sole purpose of sending this email and for redundancy checking. We do not keep or use this information for any other purpose.
QUAKE LIVE makes extensive use of advertisement serving technology, which enables advertising to be temporarily uploaded into the Game or Website on your PC, and displayed while you play online or browse the Website.
Similarly, and to the extent that we use other advertisers, those companies may place cookies on the browsers of visitors to the Website, collect information regarding your activities online, including the sites you visit, and/or log information that is needed to measure presentation of, and serve advertising to the appropriate geographic region, and to the correct location within the game. Collected data may include IP address or player’s user name, in-game location, length of time an advertisement was visible, size of advertisement, and angle of view. You may be assigned an ID number, which may be stored on your PC, and used by other advertisers to calculate the number of unique and repeat views of dynamic web, video and/or in-game advertising. The ID number is not associated with any personal data, and no logged information is used to personally identify you. This ad serving technology is integrated into QUAKE LIVE; if you do not want to use this technology, do not use the Website or play the Game. For more information about the practices of other large ad serving companies that may collect information based on your interaction with ads on this site and others, or to "opt out" of targeted advertising delivered by National Advertising Initiative (NAI) member ad networks, you should visit www.networkadvertising.org.
We may also receive other personal information from third parties in connection with the operation and distribution of our products and services as well as market and demographic studies that we use to supplement personal information provided directly by you. As with all other information, we use this data only for purposes consistent with this policy.
Non Personal Information
Use of Personal Information
- Id Software may use your Personal Information to fulfill your orders or requests for products, services or information.
- Id Software may use your Personal Information to inform you about the latest product offerings that we believe will be of interest to you and in connection with other marketing activities.
- Id Software may use your Personal Information to improve the content and general administration of the Website.
- Id Software may use your Personal Information to contact you to obtain or provide additional information.
- Id Software may use your Personal Information to verify the accuracy of and/or update our records.
- Id Software may use your Personal Information to identify customers of our products or services.
- Id Software may use your Personal Information to associate specific products or services with specific customers.
- Id Software may use your Personal Information in connection with litigation or other legal proceeding.
- Id Software will not sell your Personal Information to third parties, but may share Personal Information with third parties or Id Software Affiliates, as defined below.
Disclosure of Personal Information
Id Software may hire third party vendors to provide services on its behalf, including packaging and delivery, sending postal and electronic mail, providing technical support, and processing event registrations and Id Software may disclose your Personal Information to such third parties for the purposes of fulfillment, support or audit. Id Software may provide your Personal Information to its channel partners, such as distributors and resellers, to fulfill product and information requests and to provide customers and prospective customers with information about Id Software and its products. Id Software may engage in joint marketing activities and events with other manufacturers and solution providers, and may provide your Personal Information to such third parties for the purpose of promoting or performing the activity or event. In the event of a contest, prize winners may be required to provide their Social Security or other identification number for tax purposes, and will be used only for prize fulfillment. Similarly, third party advertisers, in conjunction with contractual services rendered to Id Software, may provide statistics to current or prospective advertising customers. Id Software may license, sell or otherwise transfer its technology or business, or a portion thereof, to third parties and, in connection with such transfers, it may disclose customer and prospect data, including Personal Information, related to the transfer, or potential transfer, to the transferee.
Id Software may disclose your Personal Information to third parties: (i) if required to do so by law, as determined by Id Software in its sole discretion; (ii) to comply with legal process; (iii) in connection with litigation or other legal proceeding; (iv) to enforce its agreement(s) with you, if any; and/or (v) to act to protect personal safety or the public as Id Software may determine in its sole discretion to be reasonable.
Your use of QUAKE LIVE, the Website and related products and services is conditional upon you agreeing to us collecting, using, storing, transmitting and publicly displaying statistical data (such as your scores, ranking, and achievements) generated through your participation in the foregoing.
Children and Privacy
Security of Personal Information and LinksId Software has implemented security mechanisms and procedures to protect your Personal Information from unauthorized disclosure or access. However, Id Software cannot guarantee that Personal Information will be secure and Id Software shall not be responsible for an unauthorized access to or disclosure of Personal Information. This Website may contain links to other Websites. Id Software is not responsible for the privacy practices or the content of other Websites.Unsubscribing from Future Communications
You can unsubscribe from future marketing communications by logging into Your Account at www.quakelive.com "Edit my Profile" and modifying your communication preferences. If after you unsubscribe you continue to receive unsolicited and undesired communications from Id Software, please forward the communication to [email protected]. We may still retain your information in our files, however, to resolve disputes, enforce our user agreement, and due to technical and legal requirements and constraints related to the security, integrity, and operation of our websites.
Your California Privacy Rights
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For inquires regarding our disclosure policy, please contact us via email at [email protected]
Updating Your Personal Information
You can update your Personal Information maintained by Id Software by logging into Your Account at www.quakelive.com "Edit my Profile" and modifying your Personal Information. Should you need to update any other information, please forward the details to [email protected]
Accessing Your Personal Information
You may access the Personal Information that Id Software holds relating to you by emailing your request to [email protected] To the extent permitted by applicable law, Id Software reserves the right to assess an administrative fee for such access.
Third Party Sites
If you have further questions or concerns about Id Software’s collection, use or disclosure of your Personal Information, please email the Id Software at [email protected]