- Privacy Policy

Privacy Policy from The live version of this document is available at This document is a part of Docracy's Terms of Service Tracker project, which tracks changes to terms of service and privacy policy documents of many of the world's top websites.

Effective Date: November 30, 2012.

At CVS Caremark, we are committed to ensuring your privacy. This commitment guides our decisions about how, where, and when to collect and share your personally identifiable information. Our goal is to provide you with clear, easy-to-read explanations about our information practices in one place. This explanatory information applies throughout our businesses and across our websites, mobile apps and social media presences for,, and ("Our Sites"). We welcome your questions and feedback about our Privacy Policy or our privacy commitments, and invite you to Contact Us.

As part of our privacy commitment to you, we want to share with you the basic components of our Privacy Policy:

  • Transparency. We will make our privacy commitments easy to find and easy to read.
  • Notice. We will notify you of changes to our Privacy Policy before they take effect.
  • Choice. You have choices about what information you provide to CVS and how CVS Caremark will use your information for marketing purposes.
  • Security. We will use state of the art security safeguards to protect your privacy and the data entrusted to us.
  • Control. We will not sell your personal information to anyone, for any purpose. And when we share information with our subsidiaries or trusted service providers, they too must comply with our privacy commitments.
  • Accessibility. We will listen to your feedback and answer your questions about our Privacy Policy, commitments, and practices.

We recognize the trust you place in us to safeguard your privacy. Our privacy commitments are and will remain a fundamental part of our business, and will apply to everyone who has a relationship with CVS Caremark, including patients, customers, and visitors to Our Sites. These commitments may well grow as our business grows and we develop new ways to interact with you, but rest assured that we will keep you informed about these changes through our updated policies.

The Scope of this Privacy Policy

CVS Caremark Sites and Mobile Apps are owned and operated by the CVS Caremark Corporation.

This Privacy Policy describes the choices you can make about the way your information is collected and used. Our Privacy Policy applies to the information collected on Our Sites and to any other information that CVS Caremark collects about you.

For information about the privacy of your personal health information, please review the CVS Caremark Notice of Privacy Practices.Your Consent to Use Our Sites

By using Our Sites, you signify your consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use Our Sites.

The Information We Collect About Customers and Users

CVS Caremark may collect different types of personal or other information when you visit Our Sites, when you place orders with us, and in other circumstances described in this Privacy Policy. Some examples of the information we collect include:

How We Collect Information About Customers and Users

CVS Caremark collects information in four primary ways:

How We Use Information About Customers and Users

CVS Caremark may use the information we collect in a variety of ways to enhance our customers' experiences, including to:

Online Activity Tracking and AdvertisingHow We Share Personal Information

CVS Caremark will only share your personal information in manners described within this Privacy Policy.

Anonymous and Aggregate InformationOur Online Privacy Policy for ChildrenOur Data Protection and Security PolicyCVS Caremark Customer Privacy Choice and ControlOur Privacy Commitments to Employment ApplicantsChanges to this Privacy PolicyYour Personal Health Information

In some circumstances, CVS Caremark's use of your information will also be subject to the requirements of the Health Insurance Portability and Accountability Act (frequently referred to as 'HIPAA'). For example, when you are submitting personal health information for prescription refills, or you provide information to during a visit to the MinuteClinic or through the Patient Center My Records at, we are subject to the requirements of HIPAA.

In these circumstances, the terms of CVS Caremark's HIPAA Notice of Privacy Practices will apply.

If you have questions about which policy applies to information you have provided us, please do not hesitate to Contact Us, or call us toll-free at (888) 607-4287.

Your California Privacy Rights

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties' direct marketing purposes. As explained elsewhere in this Privacy Policy, CVS Caremark will not sell or transfer your personal information with third party companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this statute or who have questions more generally about our Privacy Policy and our privacy commitments to our customers and Site users should not hesitate to Contact Us, or call us toll-free at (888) 607-4287.

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