Verizon is Committed to Protecting Your Privacy
Information We Collect and How We Use It
Verizon collects and uses information about our customers and website visitors when you interact with us, when you use our products and services, and when you visit our websites.
This information is used to deliver, provide, and repair products or services; establish and maintain customer accounts and billing records; contact you about our products and services and direct offers or promotions to you; monitor website statistics; and manage and protect our networks. Information may also be aggregated or anonymized for business and marketing uses by us or by third parties.
We may also obtain consumer information (such as demographic and interest data) from outside companies who provide such data. We use this data and combine it with other information we have to help us predict customer preferences and direct marketing offers.
Information Provided to or Used by Third-Party Advertisers
You may see third-party advertisements on some Verizon websites, services, or devices. In some instances, advertisers seek to provide advertising that may be more relevant to your interests. They do this, for example, by placing cookies on your browser and using them to collect information about your visit on our websites . They may combine this information with similar information obtained from other websites. We also may provide third-party advertisers with the ability to target their ads using geographic or demographic information about customers. This information does not identify you individually. You have choices and may limit the use of your information.
Information We Share
Within the Verizon Family of Companies:
Verizon shares customer information within our family of companies. You can limit our sharing of certain types of customer information, known as Customer Proprietary Network Information, for marketing purposes.
Outside the Verizon Family of Companies:
How to Limit the Sharing and Use of Your Information
You may choose to opt out of the sharing of specific customer information, within the Verizon family of companies for certain marketing purposes.
You may request to be removed from the Verizon telemarketing lists at any time.
Marketing Email, Postal Mail and Door-to-Door Calls:
You may opt out of receiving marketing-related emails, text messages, or postal mailings or prevent door-to-door marketing.
Information Used for Online Advertising:
You have choices about whether certain information collected on websites, including Verizon's, is used to customize advertising based on predictions generated from your visits over time and across different websites.
Wireless Location Services:
Verizon Wireless services that use mobile device location data provide you with notice about the collection and use of this data as well as choices about whether specific location-tracking features available on your phone are turned on.
FiOS TV Services:
Specific privacy protections apply to Verizon's FiOS and other fiber-to-the-premises services.
Customers may opt-out of participating in relevant advertising programs on their Internet access services or their FiOS television service.
Business and Marketing Reports:
Verizon Wireless customers may opt-out of allowing Verizon Wireless to use their information to create aggregated business and marketing reports.
Age-based content controls are available for parents of Verizon's Internet, Wireless and TV services.
Verizon has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we maintain.
Verizon Privacy Office
1300 I Street, NW
Suite 400 West
Washington, DC 20005
Email: [email protected]
Accessing and Updating Your Information
You may correct inaccuracies in your information by calling a customer service representative or by accessing your online account and updating your information.
If Verizon elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means, which may include use of an opt-out mechanism.
Verizon is a licensee of the TRUSTe Privacy Program.
Updated November 2013
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