Costco.com - Privacy Policy

Privacy Policy from Costco.com. The live version of this document is available at http://shop.costco.com/privacy-policy.html. This document is a part of Docracy's Terms of Service Tracker project, which tracks changes to terms of service and privacy policy documents of many of the world's top websites.

  1. Order Fulfillment
    We may provide to a third party information as necessary to fulfill an order you have placed with us. For example, we may provide your address to a shipper, and if you pay by a credit or debit card, your card number and sales transaction information are passed to the card processor and/or issuer (including their service providers such as fraud verification services). However, we give suppliers, and others involved in the distribution chain only the information needed to provide you the products or services you order, and we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.
  2. Member Services
    We offer special products and services to our members through third parties, such as rebates, financial, travel, insurance and other business and consumer services ("Member Services"). We may share your name, postal address, email address and membership status, number and type ("Member Information") with these third parties in order to notify you of their offerings, to determine whether, or at what level, you qualify for the products, offerings or services, and to evaluate new and existing products, offerings or services. If you prefer that we not share Member Information with third parties, you can contact us at any time (see Choice below).

    However, if you apply for or request certain products, offerings or services, information you provide will be shared directly with the third parties who will be providing the requested products, offerings or services. If you apply for an American Express Card through Costco, we will collect the application on behalf of American Express.

    These third parties are required to use personal information we share only to provide the requested services. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their privacy practices and policies before disclosing information to them. Information you provide to third parties, may in turn be shared with us along with information about your use of the services. In some cases, these third parties may require as a condition of providing services to you that you authorize them to share information with us. If we terminate our relationship with a third party, information you provided to them may be returned to us, and we may provide that information to a new third party offering the same or similar services.

  3. Our Contractors
    We may contract with others to perform services on our behalf. For example, we might retain a company to process credit card payments, ship merchandise, distribute emails, process rebates or analyze data. If any of these service providers need access to your personal information, we require them to use it only to perform the services for us. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it.


  4. Primary Account Holder
    Each membership account has an individual primary account holder who is authorized to designate and remove add-on members and make other account management decisions. We may disclose Personal Information that relates to activities occurring under the account to the primary account holder.


  5. Tobacco Rebates for Business Members
    As a service to our Business Members who purchase tobacco products for resale, we provide information to the tobacco manufacturers' representative to process retail incentives. The information we provide is the business Member's name, address, the brand name, and the amount of tobacco products purchased. Pursuant to California law, if you are a Business Member in California and you do not want us to disclose this information on your behalf, you can notify us (see Choice below).

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