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Human life in society is impossible without the existence of certain rules which constitute a substantial part of their lifestyle. In accordance with these rules, each person has his or her own idea of ??a bad and good behavior. In every culture, there is a system of permissions and prohibitions that prescribe how a person is obliged to behave in a given situation or prohibit certain actions. In other words, communication between people has various forms and is subject to cultural norms. Cultural norms are certain patterns and rules of behavior, action and cognition. Cultural norms are of particular importance for the existence of any society, regardless of its type. They regulate the functioning of society, determining its specific logic and coherence. The rules of etiquette can also be considered as cultural norms, because they regulate the interaction between people. I will share with you the results of my experiment in which I break one of the cultural norms called politeness.
I will start with the fact that everybody knows me as a very polite and educated person. Wherever I go and appear, I always demonstrate politeness and tact. I work at exclusive papers net and I cannot imagine my life without phrases like “thank you”, “I am very grateful to you”, “you helped me a lot”, “may I?”, etc. However, on the day of the experiment, I decided to forget these words. I started from the public transport that I use every day. First, I did not thank the driver and a young man who pointed out to a free seat in the bus. I immediately felt that some people around me, who used to see me quite often, began to look at me in surprise. I felt uncomfortable, but continued my experiment. During the day, I visited the pharmacy and bought some medicine for my mother. Again, I did not say a word of thanks to the seller who helped me choose the medicine. When I was leaving the pharmacy, I noticed a puzzled expression on the seller’ face. I was very sorry that I made the seller sad, but I continued on my way. Then I went to the store, because I needed to buy some bread, milk, butter and other products. I could not find the butter because it was put in another place. The employee in the store kindly told me where it was, but instead of my words of gratitude, he heard nothing but "now I know where you have butter, at least until you put it in another place again." I felt that I disappointed the employee. Shortly after I understood that, I needed his help again because I could not find where they put chicken pate. I asked the same man to help me, but he apologized referring to busyness and went away. It took me probably no less than ten minutes to find what I needed. Going up to the checkout, I was afraid to look into the eyes of the cashier. It seemed to me that the glory of my impoliteness dispersed throughout the store. Surprisingly, the cashier was very polite to me. However, the absence of words of gratitude on my part also caused a puzzled expression on her face. I left the store and returned home. I decided that is was enough for my bad manners and stopped the experiment, as the information received allowed me to draw some conclusions.
The violation of cultural norms, in particular, the rules of etiquette, is not approved in the society. The reactions in response to a rude behavior can range from the expression of bewilderment on someone’s face to disregard on the part of the people who were treated impolitely.