Monitoring Agreement (Sarah Test)

This is a simple retainer agreement for development services.

By signing this agreement, Client Name (“Client”) has retained FullSteam Labs (“Developer”) to proceed with website monitoring services starting on Start Date, and agrees to the terms and conditions as set forth in this Agreement.

During this period, Developer agrees to devote up to 2 hours per month towards website software updates, backups, and security monitoring. Work will be performed at the offices of Developer. Work will normally occur between the hours of 9 to 5 weekdays.

Payment for these services will be to Developer at the rate of $Monthly Cost per month for 12 months and will be made for the following year no later than the deadline specified on the invoice. Invoices will be submitted annually.

Developer services in addition to the allotted hours per month specified above will be made available by the Developer at the rate of $85 per hour and will be billed separately.

Description of Developer Services:

  • 24x7 Monitoring & Offline Alerts
  • Updated Plugins & Extensions
  • Regular Offsite Backups
  • DNS Proxy (blocks bad IPs & protects against malicious attacks)
  • Cloud Caching (keeps site online if your server goes down)
  • Recovery Support for Quick Restoration

Nightly Backups:

Developer will provide service that makes nightly backups of site and stores them offsite on Amazon S3.

The results of any and all work performed by the Developer for Client, including original creative work, will remain the property of the Client. Client may use this material in any way deemed appropriate. However, this agreement does not modify any terms from previous creative work agreements between Developer and Client.

Restoration:

In the event that your website needs to be restored from a previous backup, we will use the most up to date backup that passes a virus scan for malware.

This agreement may be terminated on 30 days’ written notice by either Service Provider or Client. In case of termination, Service Provider shall make a reasonable attempt to finish work in progress. Any remaining balance after the 30 days’ notice period ends will be refunded as a pro-rated amount.

FullSteam Labs
(Developer)

Client Company Name
(Client)