Final Notice Letter for Unpaid Invoices

Courtesy of ZenCash (, this is an example of a final notice to send to customers prior to routing their unpaid invoice(s) to third-party collections. The purpose of this document is to give customers one last chance to pay before resorting to more aggressive measures. Intended for collection on commercial debt only.

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Your Customer's Name
Your Customer's Address

Invoice Number: Invoice number
Amount Due: Amount Due
Collections Process Begins: Date that Collections Process Begins

Dear Your Customer's Name:

As of this date, your payment has not been recieved, and thus your account remains past due.

Unless you promptly cure the default on this account, it will be forwarded to a national, third-party collection agency.

We urge you to make immediate payment of the above past due amount.

To avoid the collections process, please ensure that we receive payment before the “Collections Process Begins” date printed above. See your invoice or contact us if you need the payment information again.

Please be advised that nothing in this letter is intended to waive any rights or remedies available to us under your contract, at law or in equity, all of which are expressly reserved.

Thank you for your attention to this matter.

Contact's Name
Contact's Email Address
Contact's Phone
Contact's Mailing Address

Document Discussion

Wouldn't it be better to have the invoice information available in the letter in case they lost the info?

Yes, you could tack on the actual invoice in a following page. In that case you would want to take out the "contact us if you need the payment information again" line. Keep in mind that by the time you send a final notice, the person who owes you $ has likely received multiple invoice statements from you.

That is most probably right in many cases Amy. But in my experience people who don't pay tend to be also the most disorganized so can easily be that either they lost your information or don't remember you. This is also because they will likely have more people who they haven't payed to and we want to make it as easy as possible for them to pay us.

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